Crisis Management
- Description
- FAQ
- Notice
- Reviews
Crisis Management
Crisis management is as important as finance management, personnel management, etc. Having a clear and effective program and plan for an event is critical not only to your survival, but critical to the profitability and possibly the survival of the company. Being able to identify risk, assess the situation and respond appropriately is important, and requires not only training, but practice.
With our Crisis Management training participants will understand that a crisis can occur any time. They will develop skills needed for certain negative events. Also, they will be able to recognize warning signs to help avoid negative situations completely, or, if the situation occurs, better manage the crisis.
Who should attend?
This course is for Managers, Supervisors, Team leads
CURRICULUM
- Training Objectives
- Internal Risks
- External Risks
- Aggression
- Violence
- Case Study
ThreatsDamagePsychological ActsPhysical ActsCase Study
Violence Just HappensIt Is UncommonProblems Will Solve ThemselvesIt Is Not Possible to Prevent ViolenceCase Study
ThreatsStalking and BullyingInjuryDeathCase Study
DisruptiveEmotional AbuseCauses AnxietyExamples of BehaviorCase Study
Disruptive CallsPoor ConcentrationBruisingAbsencesCase Study
Reprimands and TerminationsFinancial StrainLoss of Loved OnePerceived SlightsCase Study
TriggersAction PointFlashpointIdentify Case Study
Note Areas of ConcernDiscuss ItReport ItReport Extreme Cases to HR/Tip LineCase Study
PoliciesProgramsEmergency ProceduresTrain EmployeesCase Study
Lessons LearnedCompletion of Action Plans and Evaluations
This a special notice to all students that this is a test course. Thank you.
