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Virtual Team Building and Management

Managing virtual teams requires a different approach. It means developing new skills, communication methodologies and techniques to get the best out of

Instructor

Admin

Virtual Team Building and Management

Building and Managing Virtual Teams is a hot topic over the last few years. Organizations and individuals are now much more likely to work from home, from their car, at alternative locations, or even on the other side of the world, which means managers might rarely see workers.

Consequently, supervisors that are asked to lead these virtual teams not only face the usual leadership dilemmas, they also have to be able to adapt to these challenges in an environment where the rules have changed.

Managing virtual teams requires a different approach. It means developing new skills, communication methodologies and techniques to get the best out of teams and improve organizational and personal performance.

Upon course completion you will:

Know the keys to establish a virtual team
Learn how to hold effective meetings and group sessions
Learn effective ways to communicate with team members
Use tools to build trust and confidence among employees
Know how to handle poor performing employees
Know how to manage virtual team during any project

Who should Take course?

This course is for everybody in the work place

CURRICULUM

Module 1 – Getting Started

Learning Objectives

Module 2 – Setting up your virtual Team

Choosing self motivated people with initiative
Face to face meeting at first (Kick off Meeting)
Diversity will add value
Experienced with technology
Case Study

Module 3 – Setting up your virtual team

Personality can count as much as skillsRules of engagementHow to Set up ground rulesIcebreaker and introductionsCase Study

Module 4 – Virtual team meetings

Scheduling will always be an issueHave a clear objective and agendaSolicit additional topics in advanceDiscourage just being a status reportCase Study

Module 5 – Communication

Early and oftenRules of responsivenessFace to Face when possibleChoose the best toolsCase Study

Module 6 – Communication II

Be honest and clearStaying in constant contactEquipment ChangesSet up email protocolsCase Study

Module 7 – Building trust

Trust your team and they will trust youBeware of us VS them – Territorial issuesShare best practicesCreate a sense of ownershipCase Study

Module 8 – Cultural issues

Respect and embrace differencesBe aware of different work stylesKnow your team members cultural backgroundDealing with stereotypesCase Study

Module 9 – To succeed with a virtual team

Setting clear goalsCreating standard operating proceduresBuild a team cultureProvide timely feedbackCase Study

Module 10 – Dealing with poor team players

Manage their results not their activitiesBe proactive, not reactiveCheck is oftenRemoving themCase Study