Coaching & Mentoring

Coaching is based on a partnership that involves giving both support and challenging opportunities to employees. Mentorship is a related skill that is often a part of coaching. It’s about being a guide, offering wisdom and advice when it is needed.

Knowing how and when to coach (and when to use other tools, like mentoring) is an essential skill that can benefit both you and your organization.

Reasons why organizations need coaching and mentoring activities are as follows:

To maximize knowledge transfer
To increase the skill levels
For succession planning
To maximize knowledge transfer
Coaching & Mentoring provides a learning channel that effectively transfers knowledge within the organization
Critical knowledge is maintained in the organization
Contextual learning is evident
To increase skill levels
The coaches and mentors can very effectively transfer core skills
Customization of skills in relation to the core activities of the business is retained
Cross training of staff can be achieved
For succession planning
The ability for the organization to identify ‘fast track’ candidates and prepare them for new jobs is enhanced by coaching & mentoring
Coaching & Mentoring can ensure continuity of performance when key staff leave the organization because core skills have been transferred

Learning Objectives

After you complete this Coaching and Mentoring course, you will be able to:
Understand how coaching can be used to develop your team.
Develop the coaching and mentoring skills that help improve individual performance.
Demonstrate the behaviors and practices of an effective coach.
Recognize employees’ strengths and give them the feedback they need to succeed.
Identify employee problems and ways you can help to correct them.

CURRICULUM